Ontario

Gambling Treatment / Counselling

Type of Service

Addictions Treatment - Problem Gambling

Program Description

The COSTI problem gambling service provides culturally and linguistically appropriate prevention, education and treatment for gamblers and family members in the Italian, Spanish and Portuguese communities however COSTI staff has expertise in working with newcomers from all ethnic origins. The program works collaboratively with ethno-specific agencies to deliver prevention activities in ten ethnocultural communities in the greater Toronto area. The program offers telephone counselling, and education and support groups for gamblers and or family members. Prevention initiatives to diverse communities, such as an annual conference, and outreach/knowledge exchange to community partners, are done on an ongoing basis.

Access Information

This service is specialized and linguistically available to Italian Canadians, Portuguese Canadians and the Hispanic community. Enter the service via assessment either in-house or by phone. Individual seeking assistance may call the listed referral contact. Information is taken on the phone and the caller is offered an appointment to begin counselling. Two toll-free lines are available, 1-866-222-9993 for clients seeking services in Spanish, and 1-866-471-2011 for clients seeking services in Portuguese. Please note that 1-866-222-9993 is the main toll-free line and clients may access services to all available languages by contacting this line. Evening appointments available upon request. If client is unable to come to the office we can arrange to see the client at one of our other program locations. The e-mail address is gamblingservices@costi.org for the gambling program. No self-exclusion on site, will refer to CAMH or William Osler for self-exclusion if needed.

User Costs

User Cost No

Referral Contact Information

Phone 416-244-7714 ext. 270
Toll-Free 866-222-9993 ext.
TTY
Fax
E-mail
Website

Clients Served

Gender All
Age 18 and up
Catchment Counties: (Durham; Halton; Peel; Toronto; York)
Wheelchair Access No

Smoking

Policy Allowed
Note No smoking allowed inside the premises.

Languages

Portuguese Spanish English Italian

Hours

Monday 0830-1630
Tuesday 0830-1630
Wednesday 0830-2000
Thursday 0830-1630
Friday 0830-1630

Evening appointments available upon request.