Ontario
Types of Problem Gambling Services in Ontario
Addictions Treatment - Problem Gambling

The functional centre pertaining to the provision of community counselling/treatment which includes initial and ongoing assessment and treatment planning, case management activities, brief intervention, lifestyle and personal counselling to assist the individual to develop skills to manage gambling and related problems, and/or maintain and enhance treatment goals. Sessions are individual, family and group format with the frequency and length of sessions varying depending on service recipient need and program format while the client resides in the community. Such activities as relapse prevention, family intervention, follow-up and aftercare are included. Services may be offered in a variety of settings including outreach to the service recipient's home, school, an addiction agency or other service setting. Outreach includes activities such as early intervention but not prevention, education or public relations activities.

Centralized/Coordination Access

Provision of a centralized function within a geographic community (or large treatment centre) for clients to access services based on needs. Only used when there is dedicated staff that solely provides centralized access and referral services.

Central access collects information sufficient to determine linkage to services. It may also include managing waitlists for agencies that are part of referral service.

Does not include: an agency's regular intake process; decision for program admission; admission to program; provision of treatment planning and treatment; formulate/develop client goals for counselling/treatment therapy.

Day/Evening Care - Addictions

The functional centre includes a structured, scheduled program of treatment activities typically provided five days or evenings per week (e.g., 3-4 hours per day) while the service recipient resides at home or in another setting, including residential supportive treatment services, to assist the individual to develop skills to manage substance abuse/problem gambling and related problems.

Information and Referral Service - General

The formal Information and Referral functional centre is used to record the expenses and activity of Information and Referral services that take place over the telephone or when the individual enquires in person and no demographic data is recorded. This does not include clients who are assessed and referred or admitted clients who may be referred to other community services in the course of their service plan.

Information and Referral Service - Provincial - Problem Gambling

Pertaining to the activity of provincial Information and Referral services for problem gambling services that take place over the telephone or when the individual inquires in person and some demographic data may be recorded. This does not include clients who are assessed and referred or admitted clients who may be referred to other community services in the course of their service plan.

Problem Gambling Awareness

The functional centre pertaining to promoting health, and educating the community, including the public, professionals, and other sectors which impact on the health of individuals and populations towards maintaining/improving health statistics related to problem gambling awareness.

Residential Treatment - Problem Gambling

Includes a structured, scheduled program of treatment and/or rehabilitation activities provided while the client resides in-house, to assist clients to develop and practise the skills to manage gambling and related problems. In addition to the scheduled program activities, clients have 24 hour access to support and the residential treatment milieu.